Replace offshore teams with intelligent AI agents that handle your repetitive tasks through multiple channels - Email, Google Chat, Telegram, and more with document and media sharing capabilities.
Features
Why Freight Brokers Choose Kolank
Our AI agents handle the repetitive tasks that are currently outsourced, reducing costs and improving efficiency.
Multi-Channel Communication
Our AI agents communicate through Google Chat, Telegram, email, and more - sharing documents, images, and updates across all channels.
24/7 Availability
AI agents work around the clock without breaks, ensuring continuous operations and customer service.
Reduced Errors
Eliminate human errors in data entry, load matching, and communication with consistent AI performance.
Scalable Operations
Grow your brokerage without proportionally increasing your offshore team size and costs.
Freight-Specific AI
Built specifically for freight brokers, with deep understanding of industry terminology and workflows.
Instant Response
No waiting for offshore teams to wake up or come online. Get immediate responses to urgent matters.
Communication
One Agent, Multiple Channels
Our AI agents seamlessly communicate across all the channels your team and partners use daily.
Chat Platforms
Communicate via Google Chat, Telegram, WhatsApp, and other messaging platforms your team already uses.
Document Sharing
Send and receive documents like PODs, BOLs, invoices, and rate confirmations across all channels.
Email Integration
Automatically handle email communications with shippers, carriers, and internal teams with proper formatting.
Capabilities
Communication Without Limits
Our AI agents handle all the communication channels your team and partners prefer to use.
Instant Messaging
Seamlessly communicate through Google Chat, Telegram, WhatsApp, and other messaging platforms with quick responses and document sharing capabilities.
Email Communication
Professional email correspondence with shippers, carriers, and internal teams. Includes proper formatting, attachments, and threading to maintain context.
Document Processing
Intelligent handling of freight documents including PODs, BOLs, rate confirmations, and invoices with data extraction and verification.
Workflows
End-to-End Automation
Our AI agents handle these time-consuming tasks so your team can focus on growth and relationships.
Shipper Communication
AI agents automatically provide load updates to shippers via email, maintaining professional communication without human intervention.
- Automated status updates at key milestones
- Customized communication templates matching your brand voice
- Proactive delay notifications with resolution plans
- Delivery confirmations with POD attachments
Why Choose Us
The Kolank Advantage
Our AI solution is built specifically for freight brokers, with capabilities that go beyond traditional approaches.
The Kolank Approach
- Multi-Channel Communication: Seamlessly handles Google Chat, Telegram, email, and more with document sharing capabilities
- Freight-Specific AI: Purpose-built for freight brokers with deep industry knowledge and terminology
- End-to-End Automation: Complete workflow coverage from carrier verification to invoice processing
- Modern Technology: Built on cutting-edge AI with continuous learning and improvement
- Document Intelligence: Advanced processing of PODs, BOLs, and other freight documents
Traditional Approach
×
Manual Process Dependencies: Heavy reliance on manual tasks and human intervention, creating bottlenecks and inconsistent service quality×
Generic Outsourcing: Offshore teams with limited freight industry knowledge×
Fragmented Processes: Different teams handling different parts of the workflow with inconsistent results×
Legacy Systems: Outdated technology that doesn't integrate well with modern tools×
Manual Document Processing: Time-consuming manual data entry prone to errors
Pricing
Subscription Plans
Flexible pricing to match your brokerage size and needs.
Starter
For small brokerages just getting started
Custom
- 2 AI agent workflows
- Email & Google Chat support
- Basic TMS integration
- 8/5 support
Most Popular
Professional
For growing brokerages
Custom
- 4 AI agent workflows
- All communication channels
- Advanced TMS integration
- 24/7 support
- Custom workflow templates
Enterprise
For large-scale operations
Custom
- All AI agent workflows
- All communication channels
- Custom API development
- 24/7 priority support
- Dedicated account manager
- Custom AI training
Ready to Replace Your Offshore Team?
Schedule a demo to see how Kolank can transform your freight brokerage operations.