Ask HN: It's "software 3.0" time, why is community knowledge hidden in Discord?

My preferred longer title:

> Why would any product owner want to hide their community knowledge base in the un-crawlable product known as Discord?

As a user, I want to use search, or ask an LLM "how do I _ in product?"

As a product owner, I want users to find all the community Q&A, very easily.

Can anyone help me understand why product owners hide their community knowledge base in Discord?

- Discord plus: nice app, people chat

- Discord minus: Search engines learn nothing from "how do I _ in [product]" and all the community answers

- Discord minus: All LLMs learn nothing from "how do I _ in [product]" and all the community answers

I believe that there is a Discord bot that publishes to a website or something, however it appears to be underutilized.

Am I crazy, or is everyone messing this up?