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You know that sinking feeling when a customer says "I never got your text" and you have no idea why? That's exactly why I built Twilio SMS Tracker; an open-source dashboard that shows you everything happening with your SMS messages in real-time. After processing over a million messages, here's what I've learned about what businesses actually need.
The Dashboard That Shows Everything
Every business sending SMS faces the same black hole: messages go out, but then what? You're left guessing if they arrived, why they failed, or which locations have problems.
Here's what you can finally see:
Real-time KPIs:
- Total messages sent (not just "attempted")
- Actual delivery rate percentage
- Messages stuck in queue
- Failed messages with one-click retry
The killer feature? When a message fails, you see the exact Twilio error code. Not "delivery failed" but "Carrier violation 30007 - spam detected" or "Invalid phone number format."
Finally, actionable information.
The Features That Actually Get Used Daily
🔄 One-Click Retry for Failed Messages
Failed messages aren't dead ends anymore:
No support tickets. No manual re-entry. Just click and retry.
📊 Automatic A/B Testing
The system automatically rotates between review platforms:
- 50% of customers → Google Reviews
- 50% of customers → Trustpilot
After 10,000 messages, you'll know which platform gets more clicks. No spreadsheets required.
🏢 Location-Based Analytics
Track performance by dealership, branch, or location:
Finally answer questions like:
- Which location has the best review response rate?
- What time gets the highest engagement?
- Which branches have delivery problems?
📤 Export Everything to CSV
Your data, your format, no questions asked:
The Tech Stack That Just Works
I deliberately chose boring, reliable technology:
No Docker orchestration. No Kubernetes. No complex deployments. Just code that works.
Setting It Up in 5 Minutes
Step 1: Click Deploy
Step 2: Add Your Credentials
Step 3: Send a Test Message
That's it. You now have production SMS infrastructure.
Real Problems This Solves
"Why did those messages fail yesterday?"
Before: Dig through Twilio logs, guess at patterns Now: Filter by date, see error codes, retry in bulk
"Which branch gets the most reviews?"
Before: Manual tracking in spreadsheets
Now: Built-in analytics dashboard
"The customer says they didn't get it"
Before: Check Twilio, probably can't find it, manually resend Now: Search by phone, see status, click retry
"How much are we spending?"
Before: Twilio console, calculator, estimates Now: Real-time cost tracking per message
The Modular Design
This isn't another platform to migrate to. It's a tool that fits into what you already have:
Keep your existing setup. Just add visibility.
Why Open Source?
Because infrastructure this critical shouldn't be a mystery. With open source you get:
- No vendor lock-in - Fork it, modify it, own it
- Complete transparency - See exactly how messages are processed
- Community improvements - Users become contributors
- Free forever - No per-message fees, no seat licenses
Quick Start Commands
The Bottom Line
Stop guessing what's happening with your SMS. See it. Fix it. Track it.
This tool exists because every business deserves to know:
- Which messages actually delivered
- Why messages fail
- How to fix problems immediately
- What drives engagement
It's free. It's open source. It's ready to deploy.
🚀 Deploy Now on GitHub
Stats: 1M+ messages sent • 100+ deployments • 98.7% delivery rate • MIT licensed
Stack: Node.js • TypeScript • Bull MQ • Redis • PostgreSQL • Twilio
Support: GitHub Issues • Documentation
