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The episode comes amid growing frustration among Coinbase users, many of whom alleged they’ve faced similar issues retrieving account access.
Sep 20, 2025, 2:46 p.m.
NBA forward Kevin Durant has access to his bitcoin again, after being locked out of his Coinbase account for nearly a decade. In that time, the price of BTC rose by more than 17,700%.
“We got this fixed. Account recovery complete,” Coinbase CEO Brian Armstrong posted on X, responding to a viral tweet about Durant’s access issues.
The recovery comes days after Durant and his business partner, Rich Kleiman, discussed the lockout at CNBC’s Game Plan conference. “It’s just a process we haven’t been able to figure out,” Kleiman said. Still, he noted, “bitcoin keeps going up... so, I mean, it’s only benefited us.”
Durant bought bitcoin in 2016 after hearing about it from then-teammates on the Golden State Warriors. At the time, bitcoin traded between $360 and $1,000 and Durant is estimated to have bought at around $650 per coin.
It’s now hovering near $116,000, according to CoinMarketCap data. Neither Durant nor Kleiman disclosed the size of his holdings.
Durant and Kleiman are investors in Coinbase and have promoted the company through their media outlet, Boardroom.
The episode comes amid growing frustration among some Coinbase users, who alleged they’ve faced similar issues retrieving account access or getting help from customer support. Armstrong acknowledged the criticism on social media, saying the company is “putting a big focus” on improving customer support.
AI Disclaimer: Parts of this article were generated with the assistance from AI tools and reviewed by our editorial team to ensure accuracy and adherence to our standards. For more information, see CoinDesk's full AI Policy.
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