LNER London North Eastern Railway Data Breach

3 weeks ago 3

A MAJOR York rail company has become the latest hacking victim.

LNER whose rail services call at more than 50 stations on the East Coast route say that on September 8 they were told that a supplier, who manages their customer communication database had a security breach.


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LNER has warned that customer contact details have been accessed without authority

In a statement, the company said: "A third-party gained unauthorised access to the supplier’s networks and in the process gained access to customer data.

"As a result of our investigation of the breach so far, we have concluded that the data included some personal information, specifically customer names and email addresses.

"No payment card details, passwords or LNER account information were involved. Our ticketing systems remain safe, and customers can continue to buy tickets from LNER as normal.

"Because some people had their names and email address affected, it’s possible they will receive phishing or scam messages."

It follows an incident last month when the company said they'd been hacked and customers were being warned to be on their guard against unsolicited communications, especially those asking for personal information.

LNER, which is publicly owned by DFTO, covers stations across 1,000 miles on the East Coast route, including major towns and cities between London, the East Midlands, Yorkshire, the North East of England and Scotland.

Earlier this month, a cyber attack has halted the global production lines of Jaguar Land Rover which is still investigating the incident. 

The National Crime Agency has previously warned of the growing risk posed by cyber criminals which have also targeted M&S and the Co-Op.

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