Microsoft users told to act now or lose all their passwords

4 months ago 16

12:20pm May 30, 2025

Microsoft Authenticator users have been warned to act before they lose their passwords as the organisation moves to phase out its password management system.

Microsoft Authenticator is a security software that provides two-factor security for online accounts.

It also safely stores and autofills passwords for apps and websites you visit on your phone. 

Microsoft Authenticator logo is seen on a smartphoneMicrosoft Authenticator is a security software that provides two-factor security for online accounts. (SOPA Images/LightRocket via Gett)

From June 1, new passwords will no longer be saved in Microsoft Authenticator as the organisation moves to the Microsoft Edge browser.

By July 1, the autofill function will stop working and saved payment information, including credit cards, will be removed from Authenticator.

From August, saved passwords will no longer be stored in Authenticator. 

The company says anyone who wishes to keep using their passwords and log-ins after August need to download Microsoft Edge onto their phone and other devices.

Computer user touching on Microsoft Edge, a web browser developed by Microsoft, icon on Windows 10 to open the program.According to Microsoft, saved payment data won't automatically transfer over to Edge. (Getty)

According to Microsoft, saved payment data won't automatically transfer over to Edge.

Users will have to re-enter their card information.

The organisation says the move will streamline autofill so customers can access saved passwords easily across all devices. 

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