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Richard Lawler is a senior editor following news across tech, culture, policy, and entertainment. He joined The Verge in 2021 after several years covering news at Engadget.
Since around 3:30PM ET on Thursday, Starlink users have reported they can’t connect to SpaceX’s satellite internet service. The Starlink website first confirmed the issue with a banner message saying “Starlink is currently experiencing a service outage. Our team is investigating.”
On X, Starlink posted a more detailed message at 4:05PM ET, saying “Starlink is currently in a network outage and we are actively implementing a solution. We appreciate your patience, we’ll share an update once this issue is resolved.” This isn’t the first widespread outage for the network, but they have been rare, and this appears to be the first one in 2025.
According to The Kyiv Independent, the outage is also affecting Ukrainian troops who rely on Starlink terminals, citing a Telegram message from the military saying Starlink is down across the entire front. T-Mobile just opened its Starlink-powered T-Satellite messaging service to everyone yesterday, but we haven’t seen any information on its status at the moment.
Users on X and Reddit from the US and countries across Europe, Africa, Asia, and Australia have said their connections are offline, with error messages saying there is “no healthy upstream.” The global connectivity trackers at NetBlocks report that overall connectivity is down to “16 percent of ordinary levels.”
Update, July 24th: Added information from the Ukrainian military and NetBlocks.
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