Webflow Down for >31 Hours

Update - We’re continuing to work on resolving the issues affecting the Dashboard, Webflow application, and form submission functionality.
As part of this ongoing work, new user signups remain temporarily disabled.

We’ve been continuing investigation with our upstream database provider to identify potential root causes. As a result, we’ve identified additional paths of investigation and are making progress with verifying these.

Some customers may also be experiencing issues with our API.

Another update will be provided in the next hour. Thank you for your continued patience and understanding.

Jul 29, 2025 - 21:13 UTC

Update - We’re continuing to work on resolving the issues affecting the Dashboard, Webflow application, and form submission functionality. As part of this ongoing work, new user signups remain temporarily disabled.

We’ve been continuing investigation with our upstream database provider to identify potential root causes. As a result, we’ve identified additional paths of investigation.

Another update will be provided in the next hour. Thank you for your continued patience and understanding.

Jul 29, 2025 - 20:28 UTC

Update - We’re continuing to work on resolving the issues affecting the Dashboard, Webflow application, and form submission functionality. As part of this ongoing work, new user signups remain temporarily disabled.

We’re continuing work on the following action items to restore full service as stability as soon as possible:
- Making ongoing adjustments to our infrastructure to improve stability and ensure reliable scaling under elevated load
- Analyzing system patterns and optimizing backend processes where resource contention is highest
- Implementing protective measures to safeguard platform integrity

Another update will be provided in the next hour. Thank you for your continued patience and understanding as we work to address these issues.

Jul 29, 2025 - 19:06 UTC

Update - We’re currently addressing issues affecting access to the Dashboard, Webflow application, and the ability to successfully submit some forms. Additionally, new user signups are temporarily unavailable while we work to restore full stability and improve performance. Our engineering and infrastructure teams are actively engaged in resolving these issues.

What We’re Doing:
-We are making ongoing adjustments to our infrastructure to improve stability and ensure reliable scaling under elevated load
-Analyzing system patterns and optimizing backend processes where resource contention is highest
-Implementing protective measures to safeguard platform integrity

We’ll provide another update in the next hour with additional information.

Jul 29, 2025 - 18:03 UTC

Update - We’re actively addressing issues affecting access to the Webflow Dashboard, Webflow application, and the ability to submit some forms successfully. Our engineering and infrastructure teams are actively working to restore full stability and improve performance.

What We’re Doing:
- We are making ongoing adjustments to our infrastructure to improve stability and ensure reliable scaling under elevated load.
- We’re analyzing system patterns and optimizing backend processes where resource contention is highest.
- Implementing protective measures to safeguard platform integrity.

We’ll continue to post updates here as we learn more. Thank you for your patience and understanding.

Jul 29, 2025 - 17:08 UTC

Update - We are continuing to investigate intermitting issues accessing the Dashboard and Webflow application. Our team is actively working to identify the root cause, while also scaling our infrastructure and implementing additional measures to enhance stability and response times.
Jul 29, 2025 - 16:14 UTC

Update - Investigation into reports of degraded performance in Webflow and the Dashboard for some customers is ongoing.

We recognize the impact that these issues are having on customers who are impacted and resolving this issue is our top priority. Our team sincerely appreciate your continued patience and understanding.

Jul 29, 2025 - 13:17 UTC

Update - We are continuing to investigate reports of degraded performance in Webflow and the Dashboard for some customers.
Jul 29, 2025 - 12:03 UTC

Update - We are continuing to investigate reports of degraded performance in Webflow and the Dashboard for some customers.
Jul 29, 2025 - 10:42 UTC

Investigating - We are investigating reports of degraded performance in Webflow and the Dashboard for some customers.
Jul 29, 2025 - 09:26 UTC

Update - Performance has returned to expected levels. Our team is actively monitoring to ensure stability and will post another update within 12 hours, or sooner if the situation changes.
Jul 29, 2025 - 00:57 UTC

Monitoring - Our team has deployed a fix and are seeing improvements in performance product wide. We're continuing to monitor the impact.
Jul 28, 2025 - 19:49 UTC

Update - We’re seeing improvements in Designer and Dashboard latencies and the team is still actively investigating root causes.
Jul 28, 2025 - 17:25 UTC

Update - We're continuing to investigate latency issues affecting loading times in Webflow and the Dashboard.
Jul 28, 2025 - 15:21 UTC

Investigating - Webflow is investigating reports of degraded performance in Webflow and the Dashboard for some customers.
No user action is required at this time.
Jul 28, 2025 - 14:20 UTC