You probably know browser use agents, but product-use agents?

1 month ago 2

Every day, users hit roadblocks while using your product. They get stuck, confused, and lost. These moments are critical for your user. Adopt or churn?

Proven ROI. Boost product adoption with changing software interaction in your product.

MEET MUES AI

A new kind of
software interaction.

Mues onboards your users, helps them use your product, and reduces churn with lower support effort.

Onboarding

Transform your user onboarding experience

Mues act like a power user and onboard your users. Users learn from the agent. So, support tickets and time-to-value reduce.

Live OnboardingAdaptive LearningContextual Feature Discovery

Product Adoption

Boost product adoption and reduce churn

Users face difficulties. They need support. These moments are very critical for a product. Product adoption may increase or churn may occur. Mues prevents churn by instantly solving the user's need.

ProactivePersonalizedBehavior-Driven Suppport

Insights

Discover insights from user journeys

Users enter prompts. These are the voice of instant problems. Mues solves these issues. And your team discovered potential improvements from journeys.

Journeys & AnalyticsDecrease Support CostReal-Time Problem Resolution

Easy to integrate

Seamlessly integrate with your product

The fastest way to integrate an AI agent to your product. Built to be frictionless for developers. Take your script, add to your product and that's it.

Plug and PlayBrandedAutonomously Learns

HOW IT WORKS

Details matter.

We are changing the software interaction to create a world where software adapts to humans, not humans to software!

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BENEFITS

Agentic AI unlocked.

With Mues, make your product completely self-serve while turning your users into power users.

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Product adoption

Help users master your product with AI guidance, they watch the agent, learn from it with every action.

Churn prevention

Reduce churn by addressing user friction early with proactive, behavior-driven AI agent support.

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Live onboarding

Deliver real-time, personalized onboarding that adapts to each user's pace and needs.

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Less support tickets

Reduce support tickets by empowering users to solve issues with 24/7 AI help, freeing team for high-value tasks.

User experience, self-serve

Enable users to complete tasks independently with intuitive AI assistance for seamless workflows.

User satisfaction and productivity

Boost productivity with instant answers and task automation tailored to user preferences.

Increase revenue by guiding users to premium features with contextual AI-driven recommendations.

Learn from user actions directly

Gain actionable insights from user behavior or prompts to optimize product experience, development and strategy.

PLUG AND PLAY

Deploys in less
than 5 minutes.

Innovate without worrying about steep learning curves or complex integration costs.

Step 1

Customize your
AI cursor agent

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Step 2

Train your agent
with
your knowledge

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Website

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Knowledge Base

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Tutorial Videos

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Internal Files

Step 3

Get your script and deploy easily

Implementing Mues as our AI companion has reduced customer support tickets by 40% and improved user activation rates. It's like having an expert product guide available 24/7, allowing our team to focus on building new features rather than explaining existing ones.

Sarah Kendrick avatar

Sarah Kendrick

Principal PM, Plaid

Mues doesn't just answer user questions - it proactively guides them through complex workflows. Our product adoption metrics have improved across all segments while creating a more intuitive and unique experience.

Daniel Mehta avatar

Daniel Mehta

Head of Product, Bright

FAQ

What is Mues AI and how does it work for our users?

Mues AI is an agentic AI that turns every user’s cursor into an AI-powered companion, right inside your SaaS product. End users simply prompt their AI cursor in plain language—asking for tasks, navigation, or help and the AI cursor answers their questions or takes action for them. Whether it’s filling out forms, creating an item, exploring features, or completing multi-step workflows, AI cursor handles any task just like a human would. There’s no need for users to learn the product or hunt for instructions; Mues AI listens, understands, and acts instantly. This gives every user a personalized, effortless experience from day one, allowing them to unlock the full value of your product with ease.

Why should product teams choose Mues AI?

Traditional onboarding tools are often ignored by users—they’re too generic, so users miss your product’s real value or take weeks to reach the “aha” moment. When they need help, users don’t want to search knowledge bases or wait for support; they want immediate answers and action. Mues AI’s AI-powered cursor delivers personalized onboarding and 24/7 instant support, right inside your app. Users can simply ask for help or guidance in plain language, and Mues AI takes action for them. No manuals, no endless docs, no waiting. This means your users get value faster, stay engaged, and never feel stuck by helping your product stand out where it matters most.

How does Mues AI differ from standard onboarding tools?

Traditional onboarding tools use static walkthroughs or tooltips. Mues AI offers a fully AI-driven cursor that listens to users’ natural prompts, answers questions, performs actions, and adapts instantly by delivering live, context-aware help, automation, and onboarding 24/7.

Which tasks can Mues AI execute inside our product?

Mues AI can perform anything a human can do on your product. It can fill out forms, click buttons, select options, create, delete, or update items, and handle any in-app process—just like a real user. Whether it’s onboarding, navigating features, or completing complex workflows, Mues AI takes action on the user's behalf, making every task simpler and faster.

How does Mues AI learn our product’s interface?

Mues AI learns by directly interacting with your SaaS application's live interface—navigating workflows, interpreting on-screen elements, and referencing your product documentation. Its agentic AI maps out actions as a power user would, allowing it to onboard and assist your end users without manual scripting or configuration.

What happens when we update or change our product?

Whenever you ship updates or new features, Mues AI automatically re-explores your interface and refreshes its internal understanding. This means all automations, onboarding flows, and guidance adapt seamlessly—your end users always get real-time, accurate support with no manual adjustment from your team.

The Software Interaction Company

to create a world where software adapts to humans, not humans to software.

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