Claude outage off and on since Thursday afternoon

We're seeing another spike of errors as of 5:48 PT / 12:48 UTC.

Posted Jul 25, 2025 - 12:54 UTC

The last bump of errors was between 1:58 PT / 8:58 UTC and 2:21 PT / 9:21 UTC.

We haven't yet resolved the root cause, and we are working on that. We are applying tactical mitigations and we're still at a high risk of errors.

Posted Jul 25, 2025 - 09:26 UTC

We're seeing elevated errors again since 1:58 PT / 8:58 UTC.

Posted Jul 25, 2025 - 09:03 UTC

The level of errors has been reduced to a low rate since 1:00 PT / 8:00 UTC. However we still are at risk of the errors coming back.

Posted Jul 25, 2025 - 08:07 UTC

We are currently investigating an issue on Claude 4 Sonnet that started at 23:55 PT / 6:55 UTC.

Posted Jul 25, 2025 - 07:11 UTC