On this site, you'll find status reports about Hetzner Online's products and services. Log into your account on the Hetzner administration interfaces to subscribe to email notifications about status reports which affect specific products.
Phishing emails stealing logins and credit card data
- Start: 2024-07-05 06:00 UTC+0
- Last update: 40 day(s) ago
- Affected systems: General
Status:Identified
Latest AWS SDK/CLI updates incompatible with Object Storage
- Start: 2025-01-21 12:10 UTC+0
- Last update: 81 day(s) ago
- Affected systems: Object Storage
Status:Identified
Maintenance emergency power system in HEL1-DC4
- The maintenance work are in progress.
- Start: 2025-05-20 05:00 UTC+0
- Estimated end: 2025-05-20 13:00 UTC+0
- Affected systems: HEL1-DC4
Status:In progress
Information
Discontinued support for operating system Ubuntu 20.04
- Start: 2025-05-31 09:00 UTC+0
- Affected systems: system images
Mainboard replacements for dedicated servers
- Start: 2025-01-13 09:30 UTC+0
- Affected systems: Dedicated Root Server
Adjustments to the Ubuntu ARM repository (mirror.hetzner.com / download.hetzner.com)
- Start: 2024-08-15 09:34 UTC+0
- Ends on: 2024-08-30 09:40 UTC+0
- Affected systems: Mirror
Limited availability of Cloud plans
- Start: 2024-06-17 10:00 UTC+0
- Affected systems: Cloud (Load Balancer, Networks, Cloud Server, Object StorageShow more
Restriction of SSL and domain support via telephone
- Start: 2024-04-29 10:00 UTC+0
- Affected systems: Support (Abuse, Ticket system, Phone system)
Planned maintenance
Select systemSystem
DHCP
Backbone
Maintenance on DHCP servers in HEL1
- Start: 2025-05-26 06:00 UTC+0
- Estimated end: 2025-05-26 08:00 UTC+0
- Affected systems: DHCP
Maintenance on DHCP servers in FSN1 and NBG1
- Start: 2025-05-27 06:00 UTC+0
- Estimated end: 2025-05-27 08:00 UTC+0
- Affected systems: DHCP
Maintenance at backbone connection between Frankfurt - Falkenstein
- Start: 2025-06-05 22:00 UTC+0
- Estimated end: 2025-06-06 04:00 UTC+0
- Affected systems: Backbone
Resolved incidents
May 20, 2025
Function tests on UPS and emergency power systems in FSN1-DC19
Resolved -
The function tests are completed.
Affected systems: FSN1-DC19
UPS function tests in FSN1-DC6
Resolved -
The function tests are completed.
Affected systems: FSN1-DC6
May 19, 2025
Fault report Abuse System
Resolved -
We have fixed the fault. The system is accessible again.
Affected systems: Abuse
May 18, 2025
No incidents reportedMay 17, 2025
No incidents reportedMay 16, 2025
No incidents reportedMay 15, 2025
Maintenance work on abuse system
Resolved -
We have successfully completed the maintenance work. Thank you for your understanding.
Affected systems: Abuse
Maintenance UPS systems in FSN1-DC19
Resolved -
The maintenance work is completed.
Affected systems: FSN1-DC19
Maintenance emergency power system in FSN1-DC5
Resolved -
The Maintenance work is completed.
Affected systems: FSN1-DC5
May 14, 2025
No incidents reported